APPROVED
Order of the director of Aurora Support LLC dated 03.03.2025 No. 3-PD

POLICY
processing of cookies by Aurora Support LLC
1. GENERAL PROVISIONS

1.1. This Cookie Policy of Aurora Support LLC (hereinafter referred to as the Policy) has been developed in compliance with the requirements of the Law of the Republic of Belarus dated May 7, 2021 No. 99-Z “On the Protection of Personal Data” in order to protect the personal data of users of the website https://avrorasupport.com/ (hereinafter referred to as the Site), who are subjects of personal data.

1.2. The Policy explains to the users of the Site for what purposes and in what way Aurora Support LLC processes cookies, as well as how users can control the process of such processing.

1.3. Cookies are small files containing text and/or digital information that are transferred to the user's device browser when visiting the Site, and when the user subsequently attempts to open a page of the Site, the browser sends the corresponding files to the server for the purpose of authenticating the user, storing his personal preferences and settings, tracking the state of the user's access session, etc.

1.4. OOO Aurora Support processes cookies for the following purposes:
  • ensuring the security of the Site users;
  • correct functioning of the Site and improving the convenience of its use;
  • creation and provision of personalized advertising;
collecting analytical information in a generalized form to evaluate and further improve the operation of the Site.

1.5. Aurora Support LLC does not use cookies to identify a specific user of the Site.
2. CLASSIFICATION OF USED COOKIES

2.1. OOO Aurora Support uses the following types of cookies: technical/functional (required).

2.2. Technical/functional (essential) cookies are required to ensure the proper functioning of the Site, including the correct use of the features and services offered on it.

2.3. Depending on the storage periods in the user's device browser, Aurora Support LLC uses session and persistent cookies.
Session cookies are stored only while the Site is being used, while persistent cookies are stored for the time specified in the cookie parameters or until they are deleted by the user.

2.4. The list of cookies used by Aurora Support LLC with a description of their functional purpose and storage periods in accordance with the Appendix, which is an integral part of this Policy.

2.5. Since Aurora Support LLC can ensure the full and correct functioning of the Site, including the security of its use, only with the use of technical/functional (mandatory) cookies, this type of cookie cannot be disabled.

2.6. The user can also manually clear the device and/or refuse the use of cookies by accessing the browser configuration settings and selecting the following options:
  • blocking cookies on the user's device;
  • notification from the browser to the user about consent to install a new cookie file on the user's device;
  • accept or reject cookies depending on the sender.
However, some browsers allow you to visit websites in "incognito" mode to automatically delete session cookies.
For more information on cookie management options, please follow the external links to the main browsers' websites:
Firefox
Google Chrome
Safari
Opera
Edge
Internet Explorer

2.7. Correct The operation of the Site is possible only if technical/functional (mandatory) cookies are used. If this type of cookie is disabled, Aurora Support LLC cannot guarantee the user full and effective operation of all functional capabilities of the Site.

2.8. The user, who is the subject of personal data, has the right to seek assistance in exercising his/her rights, as well as on issues related to the use of cookies by Aurora Support LLC, from the information security service in one of the following ways:
  • by sending an email to info@avrorasupport.com;
  • by sending a written application to the address: Republic of Belarus, 220012, Minsk, Tolbukhin St., 3A (floor 2)
  • by sending an application in the form of an electronic document containing the electronic digital signature of the personal data subject to the email address info@avrorasupport.com.
3. FINAL PROVISIONS

3.1. This Policy is published in the public domain on the Internet information and telecommunications network on the Site at the link https://avrorasupport.com/cookies and is valid from the moment of its approval

3.2. Aurora Support LLC has the right, at its own discretion, to unilaterally change and/or supplement the terms of this Policy without prior notice to personal data subjects by posting a new version of the Policy on the Website.